Where should we stay?
We encourage our guests to stay at Hotel Xcaret Mexico. We want our wedding celebration to be a vacation experience for everyone and we'd love to spend some time with you outside the Wedding Day, be that at the pool, by sharing a few meals and drinks together or on an excursion. We have set aside a block of discounted rooms (minimum 3-night stay) at this resort and we ask that you make your reservation through our travel coordinator MarieSam. 

When should we arrive?
We will be hosting a Welcome Event on June 11, 2026. We would love for you to join us for that. Our room block is available from June 11-14, 2026. And the Wedding Day is on June 12th. The resort has so much to offer, we recommend that you arrive at least 1 or 2 days before the Wedding Day. For those who wish to stay longer than June 14th, the discounted room block rate can be extended for a select number of rooms beyond June 14th on a first come first serve basis. 

What should I wear to the wedding?
Please dress formally for the wedding. Think Beach Formal! 

Are kids invited to the wedding?
Our wedding will be a family-friendly celebration. Please feel free to bring your children -- we want our guests to make the best of their vacation and enjoy their time away. But if you prefer to attend the wedding day festivities without your kids, our agent can also provide you with info on the professional babysitting service contracted by the hotel. 

Do children pay a special price to stay at the hotel?
Children ages 5 and under at the time of travel stay for free at the resort. Children ages 6-17 do pay a slightly discounted rate (compared to adults). Anyone ages 18+ at the time of travel pays the regular adult rate. Please note, children of all ages count against the occupancy of limit of each room, which is 4 (with a maximum of 3 adults and 1 child or 2 adults and 2 children). 

How can travel for elderly or disabled/handicap guests be made easier around the resort?
Hotel Xcaret Mexico is a large property with certain areas that are not as easy to navigate through. For those who may need assistance moving about our wedding resort, Playa Mobility offers mobility scooters and power chairs to help ease your travels. Any equipment rented will be delivered directly to the resort and picked up from the resort upon your departure back home. You can also rent child travel accessories through this company. Click here for more info and pricing on rentals. 

In your reservation request, you can also ask our agent for a room that is located on the group floor or close to an elevator for easier access to the resort's amenities and restaurants. 

What do we do about transportation in Mexico?
Transportation to and from Hotel Xcaret Mexico is provided by the resort's complimentary shuttle bus. All transportation necessary for tours and excursions is also included and provided by the hotel. If you would like any private transfers or excursions, please ask our travel coordinator MarieSam for information and assistance on that request. 

Do we have to stay at Hotel Xcaret Mexico? Can we stay somewhere else and still attend your wedding?
All guests must stay at our host hotel to attend our wedding celebration. If you are not staying on-site, unfortunately you will not be able to attend the festivities. 

How do we make restaurant and excursion reservations?
The resort allows guests to make reservations 30 days prior to your arrival date. Our agent will provide you with information on the reservation process about 40 days prior to the trip.

What is the weather like? What should we pack?
Playa del Carmen, Mexico is typically warm and humid -- temperatures are usually in the 80s to 90s. We recommend bringing light summer clothing and swimsuits. Other helpful essentials include sunblock, insect repellent, water shoes, swim coverups, flip-flops, sunglasses, etc. Think beach vacation with beach formal attire for the Wedding Day.